Building a Travel Empire: The Journey of Mindy's Miles Travel Agency In this episode of Small Town Big Business, hosts Jennifer Olson and Russell Williams interview Mindy Combs from Mindy's Miles Travel Agency in Marion, Illinois. Mindy shares her journey from working as a marketing director in banking to establishing a successful travel agency. She provides insights into the value of travel agents, the growth of her business despite challenges like COVID-19, and the importance of personalized customer service. Mindy also discusses her marketing strategies, team dynamics, and future aspirations. The episode emphasizes the significance of local support, community involvement, and the rewarding aspects of turning a passion into a thriving business.